At Aanura, we ensure that every jewellery order is handled with care and delivered as smoothly as possible. We work with trusted logistics partners to provide reliable shipping across India.

1. Order Dispatch

• Regular Jewellery Orders: Dispatched within 2–3 working days.
• Custom-Made Orders: Dispatched within 15–20 working days.

2. Delivery Timelines

Estimated delivery timelines are displayed on the product page and at checkout. Actual delivery times may vary depending on your pincode, location, and courier service availability.

3. Shipping Charges

• Prepaid Orders: Free shipping across India.
• Cash on Delivery (COD): A shipping charge of ₹100 applies.

COD may not be available for certain orders or delivery locations.

4. Order Tracking

Once your order is dispatched, tracking details will be shared via SMS, WhatsApp, or email. You can use the tracking link to follow your shipment.

5. Delays & Delivery Exceptions

Delivery may be delayed due to weather conditions, local restrictions, courier disruptions, or other unforeseen circumstances.

If your delivery location is found to be unserviceable, our team will contact you to discuss an alternative delivery arrangement or an appropriate refund, as applicable.

6. Need Help?

For shipping or delivery assistance, please contact us:

Email: wecare@aanura.com

Thank you for choosing Aanura.