Shipping & Delivery Policy
At Aanura, we are committed to delivering your orders safely and on time. We partner with trusted courier services to ensure a seamless and reliable shopping experience.
📦 Dispatch Timelines
- Demifine, Gold Jewellery & Lab-Grown Diamonds (LGD): Dispatched within 2–3 working days.
- Custom-Made Orders: Dispatched within 15–20 working days.
🚚 Delivery Timelines
- Delivery estimates are displayed on the product page and at checkout.
- These timelines depend on your pincode, delivery location, and the specific items in your order.
💳 Shipping Charges
- Prepaid Orders: Free shipping across India.
- Aanura Offers: Free shipping for all orders above ₹1,000.
- Cash on Delivery (COD): A nominal charge of ₹100 is applicable.
Note: COD is not available for LGD & Fine Gold jewellery.
🔎 Order Tracking
- Once dispatched, you will receive a tracking link via SMS, WhatsApp, and Email.
- You can use this link to track your order status in real time.
- For any queries, reach us at 📩 wecare@aanura.com.
⏳ Delays & Exceptions
Delivery timelines may be affected due to:
- Weather conditions
- Local restrictions
- Courier delays
If your delivery address becomes unserviceable, our team will contact you to provide an alternative solution or issue a refund.
