Shipping & Delivery Policy

At Aanura, we are committed to delivering your orders safely and on time. We partner with trusted courier services to ensure a seamless and reliable shopping experience.

📦 Dispatch Timelines

Demifine, Gold Jewellery & Lab-Grown Diamonds (LGD): Dispatched within 2–3 working days.
Custom-Made Orders: Dispatched within 15–20 working days.

🚚 Delivery Timelines

Delivery estimates are displayed on the product page and at checkout.
These timelines depend on your pincode, delivery location, and the specific items in your order.

💳 Shipping Charges

Prepaid Orders: Free shipping across India.
Aanura Offers: Free shipping for all orders above ₹1,000.
Cash on Delivery (COD): A nominal charge of ₹100 is applicable.

Note: COD is not available for LGD & Fine Gold jewellery.

🔎 Order Tracking

Once dispatched, you will receive a tracking link via SMS, WhatsApp, and Email.
You can use this link to track your order status in real time.
For any queries, reach us at 📩 wecare@aanura.com.

⏳ Delays & Exceptions

Delivery timelines may be affected due to:

Weather conditions
Local restrictions
Courier delays

If your delivery address becomes unserviceable, our team will contact you to provide an alternative solution or issue a refund.